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Twitter just introduced a couple of tweaks that make it easier to share and view media within the platform. Now, you can view large versions of photos shared on Twitter...

Imagine Walt Disney World with no entry turnstiles. Cash? Passé: Visitors would wear rubber bracelets encoded with credit card information, snapping up corn dogs and...

The only thing constant about Facebook is that it keeps changing. Just when you think you’ve figured out the interface to the world’s biggest social network,...

Museums sometimes seem to have a split identity — some institutions are on the bleeding edge of innovation, taking full advantage of the internet and technology in...

I have a short attention span, but I rock at multitasking. I may get bored easy but if you capture my attention, I could become your number one advocate (or worst...

Remember when Google Plus 'flopped'? Well, it didn't. In fact, it was, and still is, just part of Google's plan–but everyone (including the media) has trouble seeing...

Remember the days when a big-box store sounded the death knell for small business? Today, that trend may be ending due to another event: the emergence of mom-and-pops with...

Effective marketers expect to see clear cut, positive ROI for every other channel of online marketing including email, search, and display advertising. But for some reason...

Many advertisers think there's no harm in having countless keywords in their campaigns just to cover their bases, but this is false logic. First of all, having too many...

A customer’s experience is shaped by the entire interaction with your brand, product, service, or company--from beginning to end.

Most people will initially...

The participants come and go--they aren't students taking a required course at an art school. Instead, they're colleagues--accountants, engineers, artists and animators--...

A few weeks ago, at the Fast Company offices, we convened an all-star panel of designers and design leaders to talk about the problems that they found most vexing in the...

Content marketers now commonly offer eBooks (usually for free) and the deliverable might be a collection of articles, a portfolio of some sort, an industry roundup, a...

Having overseen the $100 million campaign that the society just concluded and the $65 million renovation of the society's building on Central Park West, completed last...

If your name is a misrepresentation or worse a deterrent, business sense dictates that you remove the obstruction. When I was executive director of The O'Neill Theater...